Returns & Exchanges

If for some reason your purchase does not work out, we will gladly accept returns within fourteen (14) days of the in-store purchase/pick-up date (or the delivery date for online orders) for exchange or store credit only. Items must be in their original, unused condition with tags attached to be eligible for return. All plants and sale items are considered final and therefore not eligible for return.

Original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We suggest that any returned merchandise is insured for the total cost of the items along with shipment tracking information as we cannot be held responsible for lost or damaged items.

Please email us at HELLO@SANDSTONEGOODS.COM if you have any questions regarding exchanges, to notify us about your return, or if you need help throughout the process.

Once we receive your returned product(s), a store credit will be issued to you in the form of a Sandstone Goods gift card for in-store purchases or via email in e-gift card form for online returns.